Case Study
MBAS Support
My Business Automation System
MBAS Support is an all-in-one business automation system combining client tickets, gamified onboarding challenges, video learning, idea tracking, sessions, and a full team workspace with task management.
Gallery
Inside the product
Overview
Project Overview
MBAS Support consolidates the operational layer of a modern automation agency: client ticketing, gamified onboarding for users, a learning hub with video lessons and a knowledge bank, a workspace with task management, time tracking and notes, and an admin portal — all under a single themeable interface with light/dark mode.
Features
Feature showcase
Support Tickets
- Priority & status filters
- Active / Archived views
- Realtime counts
- Client management
Gamified Challenge
- Levels & XP
- Mission progress
- Badges & leaderboard
- Multi-language
Learn Hub
- Video lessons
- Knowledge bank
- MBAS guide
- External SaaS Universe
Workspace
- Tasks board
- Time tracker
- Notes
- Analytics
Admin Portal
- User & role management
- Broadcasts
- System settings
Ideas & Sessions
- Idea capture
- Session scheduling
- Calendar
Tech Stack
Built with modern stack
Impact
Platform impact
Unified ops
Tickets, tasks, learning in one place.
Higher activation
Gamified onboarding lifts completion.
Scalable
Multi-tenant SaaS architecture.
Timeline
From idea to launch
Planning
Workflow mapping & schema.
Design
Themeable UI system.
Development
Tickets, workspace, learn, gamification.
Testing
Internal rollout & QA.
Deployment
Production launch.
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